Select your favorite piece, choose the material and personalize it! You can select the number of pendants, add your pet’s name, and upload a clear photo. Then add it to your cart. If you’d like to order more than one, repeat the process before checking out.

It takes our team 7-10 days to craft the perfect engraving, ensuring your one-of-a-kind piece isright for you. Once done, it'll be on its way to you via USPS Priority mail, which takes 4-7 Days! International orders may take up to 6-10 days, depending on your location! Keep in mind: as soon as your order is shipped, you'll be receiving an email with the tracking number. 💌

Yes, we do. If you’re unable to select your country at checkout, please contact us at support@HeartPaw.com

 Our pieces are made from Medical Grade 316L Stainless Steel or Pure 18k Gold/Rose Gold Plating. 

While our pieces are water-resistant, we recommend removing them before showering, swimming, or using lotions and chemicals. This helps preserve the finish over time.